Most athletes will create their own accounts, but if you need to create accounts for your athletes on their behalf, you can import your athlete list by following the instructions below.
Note: Importing athletes is only encouraged for athlete who will NOT be logging for themselves, or athletes who will be exclusively logging on the Team Training App. For this reason, this option is recommended for Elite accounts only.
1. Sign into your CoachHeroic account and choose Athletes from the left hand side.
2. Click the 3 vertical dots at the top right-hand corner of the screen, and choose Import Athletes.
3. Create a .csv file using the example format given. First Name, Last Name and Email Address.
4. Choose the Team you want the athletes to belong to, then upload your .csv file.
Your athlete list will now appear under your team. Should athletes want to login to their account and access their profile they need to visit athlete.trainheroic.com, choose "Forgot your password?" and then enter their email address. They'll be given a temporary password to login with and then they can choose whatever password they want.
If you have any questions about importing athletes, or anything else, please reach out to our Performance Team by emailing firstname.lastname@example.org.