Import your athlete list, for athletes who do not have a phone or will NOT be using the mobile app.
If your athletes do NOT have access to the mobile app, you can import your athlete list in order to create and manage their accounts.
Note: Importing athletes is only recommended for athletes who will NOT be logging for themselves, or athletes who will be exclusively logging on the Team Training App.
If your athletes will be using mobile devices, you'll simply invite them through the platform:
To Import Athletes:
1. First, create a .csv file (using Excel or Google Docs) following the example format below:
- First Name
- Last Name
- Email Address
2. Login to your coach account on web, and head to 'Athletes'
3. Select the 3 vertical dots in the upper-right
4. Select 'Import Athletes'
5. Choose the Team you want the athletes to belong to, then upload your .csv file
Should your athletes later decide to use their accounts, they will need to:
- Download the TrainHeroic app
- Select 'forgot password' to send a password reset email
- Follow password reset link to reset password
- Login through the mobile app
Questions? Contact firstname.lastname@example.org.