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I just bought a program but it isn't showing up on my account. What do I do?

Congrats! You successfully purchased a program from your coach and you're ready to get started, however, when you login to the app using your credentials you don't see any workouts. What gives?

Well first you need to add the program to your calendar.

Here's how you can do this from the mobile app:

First, login to the app using your mobile device. 

Click on "Account" in the lower right-hand corner.

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Select My Content.

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You will then select "Place on calendar" and select you start date. If you wish to end the program on a certain date, you may select an end date instead. 

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Once you've chosen a start date, select the Training tab at the bottom of the app to view your new program.

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To cancel your program subscription, select the trash can icon next to the program length and then Delete. This will remove the program from your calendar at the end of the year. You will not be charged for the program again.

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The Performance Team is here and happy to give you a spot anytime that you need one. Email support@trainheroic.com with questions about adding a program or anything else.

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