Team Feed: Message your entire team.
See below for communicating with athletes 1:1.
Communicate with your group or Team with TrainHeroic's Team Feed. Let them know that they should bring their tennis shoes to practice, because it's supposed to rain, congratulate them on a Heroic effort this week, or let your personal training clients know when you're away.
Connect with your athletes so they know you're available and care about their progress.
MOBILE APP Messaging
You can message both individuals and teams from your mobile app.
Login using your coach credentials and select the message icon from the center of your app menu. Use the dropdown menu at the top to select the team or athlete, then type your message and send.
First, Log in to your account. From the Team page, select the Feed icon for the team you would like to communicate with.
This will bring you to the Feed section of your Team menu.
Type your message to the Team. You can add video links or images. Then click Post Comment.
Everyone on the team will get an email with your message. Athletes can reply to your message through their email or reply directly to the post on the Team's page. A reply by an athlete creates a separate email string between you and that athlete so that private conversations can be held following a message to the entire team.
Athletes can use the team feed, just like coaches can, to communicate to the team, inspire, motivate, or spark some competition between teammates.
Athlete 1:1 Feed: Message your athletes privately.
First, Login to your coach account.
Navigate to your Athletes tab in the left hand navigation of CoachHeroic.
Search for an athlete and choose the Feed icon. This 1:1 Feed is private, and will only be visible between you and your athlete.
If you aren't seeing an athlete's name as an option for direct messaging in-app, it means that you need to initiate a 1:1 relationship with the athlete either by programming directly onto their 1:1 calendar or by messaging them from the athletes tab on the web.
Need help? Email firstname.lastname@example.org.