When you sign-up for a TrainHeroic team, you selected a monthly or annual payment option. By default, team subscriptions are automatically recurring.
Note: For TrainHeroic Program subscriptions, you'll receive access for 1 year.
Need to cancel? Here's how:
From the mobile app, click on Account in the lower right-hand corner, then the settings icon in the upper right-hand corner.
Next, select Teams & Programs. To remove yourself from a Team or Program, select the trashcan icon to the right of the Team or Program.
Select Delete and confirm your cancellation.
After canceling, you'll retain access to the programming through your billing period. At that point you'll be removed from the team/program and will not be billed moving forward. We call this "Cancel Pending."
If you need a spot with cancelling, email our team at firstname.lastname@example.org. Please include your full name, email, and verify the subscription you'd like to cancel. We'll do the rest!