How do I cancel my TrainHeroic subscription?

When you sign-up for a TrainHeroic team, you selected a monthly or annual payment option. By default, team subscriptions are automatically recurring.

Note: For TrainHeroic Program subscriptions, you'll receive access for 1 year, then they will automatically cancel.

Need to cancel a Team? Follow the 5 steps below.

1. From the mobile app, click on Account in the lower right-hand corner

2. Then the settings icon in the upper right-hand corner.



3. Select Teams & Programs.

4. Then select the trashcan icon to the right of the Team or Program to cancel your subscription.


5. Select Delete and confirm your cancellation. 


Note: After canceling, you'll retain access to the programming through your billing period. At that point you'll be removed from the team/program and will not be billed moving forward. We call this "Cancel Pending."

Need help cancelling? Email our team at Please include your full name, email, and verify the subscription you'd like to cancel. We'll do the rest!

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