Quickly remove athletes from teams or programs, and archive them from your list.
As a coach, you'll be able to remove athletes from Teams, or remove them from your Athlete List.
Archiving an athlete will immediately remove their access to any team programming, team feeds and any sessions added to the athlete's 1:1 calendar. Archiving an athlete will also remove them from your Athlete List altogether, removing them from your 'Attached Athletes' as part of your Coach Plan.
Here we'll cover:
- How to remove an athlete from your Athlete List ("Archive")
- How to remove an athlete from Teams
- How to recover archived athletes
To remove athletes from your Active Athlete List:
1. Login to your coach account, and select Athletes from the left-hand menu.
2. Check the box next to the name of the athlete (or athletes) that you would like to remove
3. Select the trash can icon on the upper right to Archive your athlete
3. Confirm that you'd like to Archive the athletes
Archived athletes will now show up on the Archived athletes list in case there's ever anyone that you'd like to move to Active in the future.
Once they are Archived, they will no longer be able to see any programming or communication from your organization, and they will NOT count against your "Attached Athletes" and Coach Plan.
Note: By Archiving an athlete, you are NOT deleting that athlete's TrainHeroic account, but simply removing them from your Account.
To bulk remove athletes from Teams (only):
1. Login to your coach account, and select Athletes from the left-hand menu.
2. Check the box next to the name of the athlete (or athletes) that you would like to remove
3. Select the 'Remove from Teams' icon in the upper-right to remove your athletes from all Teams
Removing athletes from ALL Teams will remove their access to programming and team messaging, however it will NOT remove them from your Active Athlete List, in the instance they will be joining a new team, or training with you 1:1.
To recover archived athletes:
Go to your Archived athletes list, check the box next to the names of the athletes you'd like to bring back and choose the add icon on the upper right.
Next, confirm that you would like to undo the archive for the selected athletes.
Related Resources:
Questions? Contact support@trainheroic.com.
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