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How do I cancel my coach account?

While we hope this day never comes, we understand that plans change, businesses pivot, and life can bring unexpected obstacles. Should you need to cancel your coach account, our Customer Success Team will be standing by to walk you through the cancellation process.

  • As part of this process, we require 30 days notice for any cancellations. This ensures that we can send you off without any loose ends.
  • We also ask that you share 5 minutes of your time to enlighten us on your experience with TrainHeroic.

Lay it all on us - the good, the bad, your wish list. In return, we'll pass all that honest feedback along to our Product and Customer Teams so we can put some heroic efforts towards raising the bar in our software and support.

To cancel your account, please contact our Customer Success Team at 855-688-5438, option #1 OR email support@trainheroic.com.

 

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