I didn't receive an Access Code. How do I get started?

Did you create a TrainHeroic account, but you're not quite sure where to go from here?

There are 2 ways to train using the TrainHeroic mobile app:

1. Receive an Access Code from your coach, "I HAVE A COACH"
2. Purchase programming for our Marketplace, "I NEED A COACH"

Below, we'll walk you through both options.

1. You're working with a coach using TrainHeroic:

Your coach will send you an email invite, which will include an Access Code to connect with them through the TrainHeroic mobile app.

If you've already created a TrainHeroic account, use the link below to connect with your coach in-app:

•  How To Join Your Team In-app if you already have an account

If you haven't received your invite, please check your spam folder, or get in touch with your coach.

2. You're not working with a coach yet, but you'd like to subscribe to programming: 

You can also get started by purchasing programming from the TrainHeroic Marketplace.

To receive help finding the right team for you:

1. Download the TrainHeroic app
2. Create your account
3. Select "I NEED A COACH"
4. Select 'Find My Coach'
5. Follow the prompts to provide your training goal and training preferences

Once you've purchased programming from the Marketplace or through Apple Subscriptions your programming will be available in the mobile app, no Access Code required!

To access purchased programming, simply 'Log In' to your account on the mobile app, and head to your training calendar.

Related Resources:

• How to Add a Program to Your Calendar. (For purchased Programs)
• Using the TrainHeroic Mobile App

Questions? Contact support@trainheroic.com.