What's the difference between a Coach Plan and selling through the Marketplace?
As you're weighing your options, it's important to consider whether you will be purchasing seats for your athletes, or using our integrated billing system to grow your online sales through the Marketplace.
Below we'll cover:
A Coach Plan covers your $9.99/month fee for coaching access. Every coach is required to purchase a Coach Plan for $9.99/month.
In addition, you can "flex" your plan, paying for athletes seats. This covers the monthly $1 fee per athlete, so that there is no cost to your athletes to use the TrainHeroic mobile app.
We recommend purchasing a Coach Plan with athlete seats IF you collect athlete fees upfront and not on a monthly basis, do not collect payment from your athlete's directly, or have a separate billing system through your facility.
We also recommend purchasing a Coach Plan if you intend to train athletes 1:1 and are looking for a tighter feedback loop. Our Marketplace billing model will help you scale to coach more athletes in a Team setting, but it's not necessarily designed for billing personal training clients.
With a Coach Plan, you'll add athletes to your account simply by inviting them through the platform: Invite Athletes. Invited athletes will be counted toward your 'Attached Athletes,' which determines the level of your Coach Plan.
Selling through the Marketplace
Selling through the Marketplace allows you to streamline athlete sign-up with an integrated billing system, where your athletes will be billed through TrainHeroic.
You can set your monthly subscription price for your athletes, and the only up-front cost to you is your $9.99/month coaching fee. In other words, you do NOT need to pay for athlete seats beforehand if athletes are signing up through the Marketplace.
Athletes will sign up for your Teams and Programs directly through the Marketplace, and do NOT count toward your Coach Plan. At the time that an athlete subscribes to a Team through the Marketplace, TrainHeroic will take $1/month (per subscribed athlete) plus a small transaction fee of 2.9% + $0.30 from the bank.
We recommend Marketplace for coaches who are seeking to grow their business with online sales, OR coaches who are looking for seamless billing and athlete management. With Marketplace sales, you won't have to reconcile your athlete list for missed payments!
Can I purchase seats for some athletes, and also sell subscriptions through the Marketplace?
Yes! As a coach, you will be able to purchase seats for your athletes, in addition to selling subscriptions through the Marketplace. In fact, we have many coaches who do so!
A single athlete can also be on a Marketplace Team, while also receiving programming through their 1:1 calendar. In this scenario, the athlete will be considered as a 'Marketplace' athlete, billed only for their subscription (unless invited first in the 1:1 context). With this, determine whether you will be using Marketplace, or sending an invite for free access when you're working with a single athlete.
- Marketplace Seller Terms and Payment Information
- TrainHeroic Pricing & Packages
- FAQs: General Questions for Prospective Coaches
Questions? Email firstname.lastname@example.org.