TrainHeroic is only able to refund subscriptions that were charged by us and show as "TrainHeroic" on your billing statement.
If you purchased a team subscription in-app and are paying via Apple, any refund requests will need to go through them.
The blue link HERE will walk you through how to request a refund from Apple.
And if you don't need a refund but do need to cancel your apple subscription, click HERE.
If you aren't sure how you paid or have any other questions, please email us at email@example.com.