FAQs
The TrainHeroic Customer Success Team is here to serve you. We're always hustling to improve our product and our process. If you have a question, the chance that another coach had the same question is pretty good. The Coach Support FAQs section lists all of the frequently asked questions that our team hears from coaches like you.
- I have questions on athletes adjusting sessions in-app
- I have questions on the Coach Home Activity Feed
- I have questions on TH Chat
- I have questions on the new marketplace updates
- I have questions on creating and editing sessions in-app
- I have questions on adding and deleting exercises in-app
- I have questions on Archiving my athletes
- How can I print or export Analytics?
- How do I review what my athletes have logged?
- How do I get help with my account?
- What's the difference between Teams and Programs?
- What's the difference programming for Teams vs. individual athletes?
- How do I get my athletes started?
- How do I remove athletes from my Athlete List?
- How do I review my athlete's Readiness Survey results over time?
- How do I add assistant coaches to my account?
- How can I change my subscription plan?
- Does TrainHeroic have a referral program?
- How do I cancel my coach account?