FAQs
The TrainHeroic team is here to serve our athletes. Here is a list of some frequently asked questions that will be a nice resource for you. If you need a spot or can't find a resolution to your question, please email support@trainheroic.com.
- Linking Your Account to Facebook or Pike13 (Front Desk HQ)
- What does RX mean on a Leaderboard?
- Getting Started With TrainHeroic
- Updating Billing Info
- Which Team is Right For Me?
- Switch Teams
- How do I find My Team?
- Joining Another Team
- How Can I Cancel My TrainHeroic Account?
- Glossary of Terms
- I Can't Access My Team
- Logging into Your Account
- How Can I Post a Message to My Team's Feed?
- How Does Leaderboard Scoring Work?
- How Can I Edit My Results?
- How Can I View Workouts Other Than Today's?
- How do I Start Training At the Beginning of a Cycle?
- I Have a Question About Billing
- How Can I Ask My Coach A Question?
- How Can I View My Workouts?
- Can I Cancel My Account?
- I have a Suggestion
- How Can I Send In a Video for a Form Check?