Chelsey Blair
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Recent activity by Chelsey Blair-
Can I get a refund for my purchase?
Have you recently canceled an ongoing Athlete subscription and would like to request a refund? In general, TrainHeroic does not offer refunds for previously paid subscription fees. Please see below...
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Why can't I see the Marketplace Settings?
Coaches wishing to sell programming in the TrainHeroic Marketplace must first request to be marketplace enabled. Below we'll answer: How to become a Marketplace seller I used to be a seller, why a...
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How to Filter Which Teams are Visible in-app
Use the Filter button in-app to select which sessions should be visible. Here's How: 1. Log into the TrainHeroic mobile app.2. Select the Filter icon from the upper left-hand corner3. Adjust the to...
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Can I assign athletes to coaches?
Use teams to group personal training clients and easily identify which athletes are working with a particular trainer or coach. Within TrainHeroic any coach can add programming to any athlete's 1:...
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For coaches: Why can't I delete athletes from my athlete list?
As a coach, you'll be able to remove athletes whom you've invited. You will not be able to remove or delete those who have purchased through the Marketplace as that is all managed automatically. R...
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Marketplace Seller Terms & Payment Information
Learn how TrainHeroic Marketplace payments work and about our seller terms. Below we'll cover: Matching Fees & Attributions TrainHeroic's Matching Service Payout Information Athlete Billing & Add...
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Programming Shortcuts: Copy, Paste, Delete and Repeat Sessions
Save time programming by copy, paste, and repeating training sessions. From any calendar or Program, you will have the ability to copy, paste, or delete single sessions. You can also repeat session...
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How do I review what my athletes have logged?
Once your athletes have logged, it's your turn to review the data, start conversions with your athletes, and make informed decisions to guide your athletes toward their training goals. There are a ...
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FAQs: General Questions for Prospective Coaches
FAQ: General questions for coaches looking to get started with TrainHeroic. We've compiled a list of our most frequently asked questions, for coaches looking to transition to TrainHeroic, who have ...
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For Coaches: TrainHeroic Navigation Tour
Become an expert in navigating TrainHeroic, and learn what tools are available through the main navigation. Curious what all of the buttons in the navigation menu do? Looking for a tour of the app,...