Can I get a refund for my purchase?

Have you recently canceled an ongoing Athlete subscription and would like to request a refund?

In general, TrainHeroic does not offer refunds for previously paid subscription fees. Please see below for additional details on Athlete subscription refunds and refund policies.

Refunds for TrainHeroic purchases:

• Per our Terms & Conditions, there will be no refunds for any previously paid Subscription Fees. 
• If you have extenuating circumstances and would like to request a refund, please contact support@trainheroic.com. The decision to issue a refund or not will be at the discretion of TrainHeroic.

Refunds for in-app purchases:

• If you've made a purchases through Apple, please click here to request a refund through Apple. 

Related Resources:

• How to cancel a subscription from Apple
• How do I request a refund through Apple?
• How do I cancel my marketplace subscription?
• How do I cancel my coach account?

Questions? Contact support@trainheroic.com.