At TrainHeroic, we believe your data belongs to you. Whether you are moving to a new platform or simply want a copy of your training history for your records, we’ve made it easy to download your information directly from your web account.
What’s included in the download?
Your data export is a comprehensive file that includes:
Profile Information: Name, email, and account settings.
Training History: Logged exercises, weights, reps, and sets.
Sent Messages: Chat messages, media.
Readiness Data: Responses to your daily readiness surveys.
Nutrition Data: If you had an Athlete Pro subscription and logged nutrition
How to export your data:
Navigate directly to the Data Export page: account.trainheroic.com/data-export
Click the Export button.
A zip file will be downloaded directly to your computer. Your files will be generated in a human-friendly format (CSV), allowing you to view them in spreadsheet software like Excel or Google Sheets.
Frequently Asked Questions
How long does it take? Your download will be ready immediately. For athletes with several years of training data, it may take a few moments to compile the file.
Do I need to contact Support? No! While our team is always here to help if you run into technical issues, you no longer need to email us to initiate a GDPR data request. This tool gives you direct access to your information 24/7.
Can I do this from the mobile app? Currently, data exports must be initiated through the athlete web portal.
What if I want to delete my data? If you are looking to permanently delete your account and all associated data, it can be done in your mobile app.
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