Quickly update your billing info from your athlete account from your web browser, following the instructions below.
Steps to Update your Billing:
1. Go HERE to log in to your account. If you are not automatically directed to Payment Info, click on the tab.
Note: You will need to be logged in to your account from the web and not from the app. Billing information, updates, and purchases all happen from TrainHeroic's web interface and not the app.
2. Enter your credit card information.
3. Click "Save Card"
Pro Tip: If you have more than one card saved to your account, select which card you'd like to be your default card. The default card will have a green check next to it; to change it, click on the other card to switch the default card.
Resubscribe to a Marketplace Team:
If your subscription was cancelled due to billing issues, you can easily resubscribe by following the steps below.
- Visit the TrainHeroic Marketplace, HERE
- Search for your Team, then proceed to checkout
- Be sure to log in to your account during checkout to add the subscription to your existing account
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